Need to know
Frequently Asked Questions
Quick answers about delivery, subscriptions, returns, ingredients, and Rytonic orders.
When will my order arrive?+
U.S. orders are prepared in 5–9 business days, then ship with tracking. Transit times vary by destination. See our Shipping page for the current estimate.
How much is shipping?+
Standard U.S. shipping is $9.99 and complimentary on orders $75+. Expedited options may be available at checkout.
How do subscriptions work?+
Subscribe to eligible routine staples and save 15%. Deliveries recur monthly unless another frequency is shown. You can skip, pause or cancel before your next renewal from your account portal.
Can I return a beauty product?+
For hygiene and safety, opened cosmetics normally cannot be restocked. If your order is damaged, incorrect or eligible for another return reason, contact us within 30 days of delivery and we’ll review it under our money-back promise.
Where can I find ingredients?+
Each product page lists its ingredient information when supplied by the manufacturer. Review it before use and patch test topical products if you are sensitive.
Will my package show another company’s pricing?+
No supplier cost pricing is shown to customers. Your order ships as a Rytonic customer order with tracking provided after fulfillment.